Singapore Funeral Group Recognised as Top Established Local Brand

Singapore Funeral Group is deeply honoured to be named one of the 20 recipients of the Singapore Prestige Brand Award (SPBA) 2025, a milestone that recognises our growth as a trusted and established homegrown brand in Singapore’s funeral industry.

Established in 2002 by the Association of Small and Medium Enterprises (ASME) and Lianhe Zaobao, the Singapore Prestige Brand Award is one of the nation’s longest-running and most respected platforms honouring outstanding Singapore brands. Over the past two decades, more than 450 homegrown brands have received this esteemed award.

This year’s award process was especially rigorous. Beginning in August, over 30 shortlisted companies underwent two rounds of detailed evaluation, including a face-to-face panel interview with branding and business experts. Brands were assessed on their strategy, identity, performance, development, and management—a comprehensive measure of long-term brand excellence and resilience.

On 9 December, twenty Singapore companies were officially recognised as SPBA 2025 winners at the awards ceremony held at PARKROYAL COLLECTION Marina Bay.

 

A Journey of Heart, Perseverance & Purpose

For Singapore Funeral Group, this award marks a deeply meaningful chapter in our journey. What started as a one-man effort driven purely by passion, with no resources except a sincere desire to serve families with dignity and transparency, has grown into one of Singapore’s most trusted funeral service providers.

Our founder, Mr Nicky Teo, took the courageous first step at just 17 years old, establishing Singapore Funeral Solutions with the mission of offering transparent funeral packages and clearly itemised services—an approach still uncommon in Singapore at the time. His belief in honesty, clarity, and compassion resonated with families across the country, and with strong public support, Singapore Funeral Group was later formed together with a dedicated team of professional funeral directors.

 

Our Team: The Heart of the Brand

This SPBA achievement belongs to every member of our team—past and present. Funeral work never stops, and our team stands ready 24 hours a day, sacrificing personal time and rest to support grieving families whenever they are needed.

Our commitment was further tested during the height of the COVID-19 pandemic, when vacancies were scarce and restrictions were tight. Despite difficult conditions, long hours, and the discomfort of full protective suits under the heat, our team continued to serve with unwavering dedication, compassion, and courage. This award is a testament to their strength and sincerity.

 

Continual Innovation for Families in Need

Today, Singapore Funeral Group offers a comprehensive suite of services, from casket selection and funeral planningto in-house supply of funeral products, local and overseas advisory support, and streamlined arrangements that help families focus on what truly matters.

We continue to innovate with the same founding principles—compassion, transparency, and respect—ensuring every family experiences a seamless and dignified farewell for their loved one. As Singapore celebrates its 60th birthday in 2025, we are humbled to stand among the nation’s established brands recognised for excellence.

Receiving the Singapore Prestige Brand Award 2025 inspires us to serve with even greater dedication, and to continue uplifting standards within Singapore’s funeral profession. We remain committed to supporting families with warmth, dignity, and integrity for many years to come.

 

About the Singapore Prestige Brand Award (SPBA)

The Singapore Prestige Brand Award was inaugurated in 2002 by ASME and Lianhe Zaobao to honour local brands that have achieved excellence through strong brand development and management. SPBA is widely regarded as a benchmark for brand success among SMEs and serves as a launchpad for brands aiming to expand regionally.

The Award features multiple categories—Promising Brands, Established Brands, Heritage Brands, Regional Brands, and Special Merit—with an additional International Brand category introduced in 2025 to recognise foreign brands with significant local impact.

Each category awards an Overall Winner, except Special Merit. A Most Popular Brand is also selected through public voting.

Media Coverage

Singapore Prestige Brand Award : https://www.spba.com.sg/

https://www.straitstimes.com/business/singapore-prestige-brand-award-crowns-20-local-brands

https://www.zaobao.com.sg/finance/singapore/story20251209-7936416

Cremation Services in Singapore (2026 Guide)

Cremation continues to be the preferred afterlife option in Singapore, chosen by the majority of families due to cultural, religious, and land-use considerations.

As of 2026, there are two cremation centres available for public use—a major government-owned facility in Mandai and one private cremation centre operated by a Buddhist temple.

With Singapore’s ageing population and a rising demand for funeral and afterlife services, capacity planning has been a national priority. This guide provides updated details on locations, fees, booking processes, and how families can prepare for the cremation day.

Overview of Cremation Centres in Singapore

Singapore currently has:

Government Cremation Complex

• Mandai Crematorium
• Mandai North Crematorium (new extension)

Private Cremation Centre

• Tze Toh Aum Temple Cremation Centre

A second private facility, Kong Meng San Phor Kark See Monastery (KMSPKS), is undergoing renovation and remains closed until further notice. Until re-opening, Tze Toh Aum Temple is the only operational private cremation centre.

 

Government-Owned Cremation Centres

Mandai Crematorium & Mandai North Crematorium

Mandai continues to be Singapore’s main cremation hub. It houses two facilities side-by-side with modern infrastructure and ample capacity to meet national demand.

Mandai Crematorium

• 4 service halls
• 12 cremators  

Mandai North Crematorium

• 6 service halls
• 18 cremators
• State-of-the-art layout designed to reduce waiting and improve visitor comfort.

Mandai North is Singapore’s most advanced cremation facility. It features:

• Side-by-side service halls and viewing halls for easier movement
• Automated Guided Vehicles (AGVs) for secure and respectful coffin transfer
• Self-service ash collection counters
• Central monitoring system overseeing each cremation for accuracy and consistency

The facilities provide a neutral and respectful environment suitable for all religious traditions.

 

Location Details

Mandai Crematorium & Columbarium Complex

300 Mandai Road Singapore 779393

Mandai North Crematorium

30 Mandai Avenue Singapore 778782

Booking Hours
Daily (Mon – Sun): 8.30am – 4.30pm
Office lunch break: 1pm – 2pm

Families may book directly through the NEA portal or engage Singapore Funeral Group for assistance at no extra fee.

How to Get to Mandai Crematorium

By MRT + Bus
Option 1: Khatib MRT (NS14) Connect to bus routes heading toward Mandai Road.
Option 2: Springleaf MRT (TE4) Direct access via Bus 138.

Nearby Bus Stops
Opp Mandai Crematorium & Columbarium (48141) Mandai Rd –
Opp Mandai Crematorium (48079) By Bus Only Bus 138 Bus 171

Both buses stop directly outside the cremation complex, offering a convenient and direct route for families and visitors.

Cremation Fees (Mandai & Mandai North)

• Adults: $100 (GST inclusive)
• Children below 10 years: $50

The fee covers cremation only and does not include any religious rites.

Are Religious Services Provided at Mandai?

No. Mandai does not provide religious ceremonies or chanting. Families must arrange their own religious services such as:

• Buddhist chanting
• Taoist priest rites
• Christian or Catholic prayers
• Non-religious memorial farewell

Singapore Funeral Group can coordinate all rituals and ensure that the ceremony is completed within Mandai’s 30-minute hall usage timing before the scheduled cremation.

When Can Ashes Be Collected?

• Cremation before 12pm: Same-day collection Cremation
• after 12pm: Collection from 9am the following day

Ashes will be placed in a temporary urn, which families may later transfer to a columbarium urn of their choice.

 

Private Cremation Centre

Tze Toh Aum Temple Cremation Centre

This private cremation centre is located in the Sin Ming area and is managed by a long-established Buddhist temple. It provides a more traditional environment, with monastery staff performing prayer rites as part of the cremation service.

Because of its smaller capacity, Tze Toh Aum offers only two cremation slots per day, making early booking necessary.

Location Details

Tze Toh Aum Temple Cremation Centre
601 Sin Ming Drive Singapore 575719

Operating Hours

Tuesday – Sunday: 9am – 3.30pm
Closed every Monday

Cremation Fees

• $436 (inclusive of GST)
• Fee includes: Cremation
• Standard prayer services
• Incense and food offerings

Important note:
External monks, priests, or religious personnel are not permitted to conduct chanting within the temple grounds. All rites must be performed by the temple’s appointed religious staff.

When Can Ashes Be Collected?

• Cremation before 12pm: Same-day collection
• Cremation after 12pm: Collection from 9am the next day

The temple will guide families through the ash collection process and handle temporary urn preparation.

 

Which Cremation Centre Should Families Choose?

Mandai / Mandai North Crematorium 

• Lower fees Flexible timing
• Neutral setting suitable for all religions
• Larger capacity and shorter waiting time
• Proximity to Mandai Columbarium for final placement of ashes

Tze Toh Aum Temple

• Suitable for families who prefer:
• A Buddhist temple environment
• Prayer rites automatically included
• Smaller and more intimate setting

Professional Assistance for Cremation Arrangements

Booking a cremation slot, preparing documents, arranging rites, and coordinating transport can be overwhelming for families. Singapore Funeral Group provides:

• Cremation booking (Mandai or Tze Toh Aum)
• Religious services and chanting
• Transport and logistics
• Ash collection guidance
• Columbarium or sea burial arrangements

Our team manages all necessary procedures with no additional booking fees.

Call us at 1800 800 1818 or 9637 1818 for more assistance (24 Hours)

 

6 Important Questions to Discuss with Your Family Before a Funeral Service

Planning a funeral can be emotionally overwhelming. Discussing the following key questions with your family in advance can help ensure a smooth, respectful, and meaningful farewell for your loved one.

1. What Clothing Should We Prepare?

Prepare a presentable set of clothing for the deceased’s final service. This may include a suit or dress worn during an important life event. The full set should consist of:

• Outer clothing (suit / dress)
• Undergarments
• Socks and shoes
• Any personal accessories (if applicable)

Important:
If the passing occurs in a hospital, keep this set of clothing in your car or at the hospital. After cleansing, the nurse will change the deceased into the final outfit before discharge.

If the passing occurs at home, you may hand the clothing to our funeral directors, who will dress the deceased after the professional cleansing service.

2. Which Photograph Should We Choose?

Select one clear and dignified photograph to be enlarged and displayed during the wake. Our funeral directors can assist with photo enhancement or light Photoshop editing to ensure a respectful presentation.

3. Where Should the Family Hold the Wake?

Families in Singapore generally choose from three wake venue options:

• HDB Void Deck – Suitable for families residing in HDB flats
• Funeral Parlour – Ideal for families living in private properties or those who prefer a private setting
• Direct Cremation – For families who do not wish to hold a wake service

You may read more about these options on our Casket Services in Singapore page.

4. What Is the Preferred Religious Service?

Religious rites play an important role in funeral services. If the deceased experienced a change in religion in their final days, the family should discuss and decide on the preferred religious rites to be conducted.

5. Where Should the Burial or Cremation Be Conducted?

Ground Burial

• In Singapore, ground burial is only available at Chua Chu Kang Cemetery Complex
• Burial sections are allocated according to religion

Cremation

• Mandai Government Crematorium – Available for all religions
• Tse Toh Aum Temple – Available for Buddhist and Taoist cremations

Please note:
Kong Meng San Phor Kark See Monastery (Bright Hill Temple) is currently closed for upgrading works.

6. Where Should We Keep the Ashes?

Ashes may be stored at:
Government-Managed Columbaria

• Mandai Columbarium
• Chua Chu Kang Columbarium
  Our funeral directors can assist with niche application and purchase.

Private Columbarium Options

• Buddhist temples (e.g. Kong Meng San Phor Kark See Monastery, when reopened)
• Churches such as the Garden of Remembrance
• Woodlands Memorial Park – A highly recommended option with:
  • Dedicated columbaria for different religions
  • Air-conditioned prayer halls
  • Ample parking facilities

Our funeral directors will guide and assist you through every step of the process, ensuring peace of mind during this difficult time. Call Us.

What to Do When Someone Passes Away

When a loved one passes away, it is important to notify the relevant parties as soon as possible. The steps involved will vary depending on whether the death occurred at home, in a hospital, or overseas.

Understanding what to do can help families remain calm and take the right actions.

Certification of Death

A doctor must first confirm and certify the cause of death.

• If the cause of death is known and due to natural causes, the doctor will certify the death online and submit the details to the Immigration & Checkpoints Authority (ICA).
• We can assist in engaging a doctor to certify the cause of death if required.

Once the death is certified, a digital death certificate will be available for download. This document is required to apply for a cremation or burial permit.

Our funeral director will assist with the application and arrangements for cremation or burial.

If the Cause of Death Is Unknown or Unnatural

Further investigation will be required to determine the cause of death.

• The doctor will notify the police and report the case to a coroner.
• The police will arrange for the deceased to be transferred to Mortuary@HSA for investigation.

If the Death Occurred in a Hospital

• Inform the attending doctor or ward nurse immediately.
• If the cause of death is known and natural, the hospital will certify the death online and submit the details to ICA.

If the Death Occurred at Home

• If the deceased was elderly, ill, or recently under medical care, contact the attending doctor first, as they may be able to verify the cause of death.
• Otherwise, contact your family doctor or a nearby GP to request a house call.
• If no doctor is available, you may call our 24-hour hotline at 1800 800 1818, and we will assist in linking you with a doctor on duty.

If the Death Occurred Overseas

• Register the death with the local authorities in the country where the death occurred.
• Contact the Ministry of Foreign Affairs (MFA) or the nearest Singapore Overseas Mission for assistance with death registration and repatriation of remains to Singapore.
• Further guidance is available on procedures for deaths occurring overseas.

Obtaining the Death Document Number

After certification, you will receive a printout or screenshot containing:

• Death document number
• Deceased’s identification number (used during certification)
• Date of death

The death document number may appear in one of the following formats:

• A 6-digit number followed by a letter (e.g. 000001A) when the digital death certificate is ready for download
• The letter D followed by a 5-digit number (e.g. D10000) when a temporary death document is issued

If the death was certified outside a hospital, the doctor may send these details via other means (e.g. WhatsApp).

This document is required to apply for a cremation or burial permit and to proceed with funeral arrangements. Our experienced funeral directors will assist you throughout the process.

We Are Here to Help

In any situation, please remain calm. If you need immediate assistance, call us at 1800 800 1818 (24 hours).

Our team is here to support you with care, clarity, and professionalism during this difficult time.

 

Funeral Wake Etiquette in Singapore

Attending a funeral wake can be an emotional experience. Observing proper etiquette shows respect for the deceased and supports the bereaved family. Here are five important things to keep in mind:

1. Dress Appropriately
Wear simple, dark-coloured clothing. For women, avoid revealing attire such as miniskirts or shorts. Dressing modestly reflects respect for the occasion and the family.

2. Pay Your Respects First
Upon arrival, identify yourself to ensure you are at the correct wake. Approach the memorial table to pay your respects:

• If offering incense: Light a single stick and place it in the censer, then bow three times respectfully.
• If not using incense: Pause for a moment of silence and silently offer your well wishes to the deceased.

3. Offer Your Condolences
Monetary contributions at wakes depend on your relationship with the deceased and your personal circumstances.

• If you are receiving contributions, ensure that you return the same or a higher amount to those who contributed, maintaining the traditional courtesy.

4. Take a Red Thread
Traditionally, red candles were given as tokens of appreciation. Today, red threads are used instead and are placed in the tidbits tray on each table.

• Red threads symbolize auspiciousness and should be discarded before entering your home.

5. Be Helpful
Support the bereaved family through small acts of assistance. Examples include:

• Bringing food or snacks
• Folding joss paper
• Arranging tables and chairs
• Offering emotional support

Being considerate and helpful during a funeral wake shows compassion and respect.

At Singapore Fuenral Group, we pay great details in passing on traditions based on knowledge. Call us if you wish to find out more.

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