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Funeral Guide


What To Do When A Loved One Passes Away


 
When someone passes away at home:

  1. Engage a doctor to certify the cause of death or call the ambulance in the presence of any uncertainty.
  2. If you do not have any doctor as a point of contact, our funeral director will assist you in this.
  3. Bring the documents issued by the doctor to the nearest police post to attain an official death certificate. Identification cards belonging to the deceased and the informant must be present.
  4. Our funeral director will transfer your loved one into our care.

When someone passes away at the hospital/ nursing home/ hospice:

  1. The resident doctor will certify the cause of death.
  2. You may obtain the death certificate at the hospital. If the service is unavailable, bring the documents issued by the doctor to the nearest police post to attain an official death certificate. Identification cards belonging to the deceased and the informant must be present.
  3. Our funeral director will transfer your loved one into our care.